Terms of service

TERMS OF SERVICE — The Bardot Collection

Welcome to The Bardot Collection.

By visiting or purchasing from our website, you agree to the following terms, designed to ensure a transparent, respectful and secure experience for both you and us.

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Our products

Each Bardot piece is created with meticulous attention to detail using non-mined, sustainably sourced precious stones and re-crafted metals.

As many designs are crafted to order or produced in limited quantities, slight variations in stone hue or metal tone may occur.

These are not imperfections but hallmarks of authenticity.

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Orders and acceptance

All orders placed through our website are offers to purchase and are subject to acceptance.

You will receive an order confirmation once payment is received.

If for any reason we cannot fulfil your order (for example, limited availability or a pricing error), we’ll contact you promptly to arrange a refund or alternative.

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Pricing and payment

All prices are shown in GBP (£) and include VAT where applicable.

We accept all major payment methods available through Shopify’s secure checkout.

Full payment must be made at the time of ordering.

We reserve the right to adjust pricing or promotions without notice, though any confirmed order will always honour the price you paid.

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Shipping

We dispatch using tracked and insured services, ensuring your piece arrives safely.

Details of current delivery times and destinations are set out in our Shipping Policy below.

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Returns and refunds

Our Returns & Exchanges Policy explains how to return or exchange an item within 30 days.

Made-to-order or personalised pieces are excluded unless faulty.

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Intellectual property

All images, designs, text, and trademarks on our site are the property of The Bardot Collection.

They may not be reproduced, distributed, or used without written permission.

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Liability

We take every measure to ensure your experience is safe and seamless.

However, we cannot be held responsible for indirect losses or delays outside our control (e.g., courier delays, customs checks, or local taxes).

This does not affect your statutory rights.

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Governing law

These terms are governed by the laws of England and Wales.

Any disputes will be handled in the English courts.

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Contact us

For any questions, please email: Atelier@TheBardotCollection.com